Privacy Policy
Last revised April 16, 2026 · Monitolink is owned and operated by Linkee, Inc.
Linkee, Inc. ("Monitolink", "we" or "us") recognizes the importance of privacy for our customers and users. We want to be transparent about how we collect and use information in connection with the website monitolink.com (the "Site") and any service offered by the company, provided in connection with the Site or otherwise (the "Services"). Thus, we developed a privacy policy (the "Privacy Policy") that applies to the Site and Services, and this is incorporated by reference into the Site Terms of Use.
In this Privacy Policy, we'll often refer to "Personal Information". This is information that identifies (directly or indirectly) a particular individual. Personal Information may include (without limitation) your first name, last name and email address, and you may provide Personal Information to us in many ways including on our forms, surveys, applications or during account creation.
In this Privacy Policy, when we refer to "you" or "your," we mean any person accessing the Site. If the person accessing this Site acts on behalf of another person or entity, "you" or "your" also means that other person or entity. By submitting Personal Information through the Site or Services, you are providing your permission and consent for the collection, use, retention and disclosure of Personal Information as set forth in this Privacy Policy.
The Privacy Policy describes the following:
- How we collect information (including Personal Information) and what types of information we collect
- How we use and safeguard Personal Information
- Your rights and choices regarding how Personal Information may be used and disclosed
Before we discuss the types of information we collect, please note that use of our Site and Services is strictly limited to persons who have attained the age of majority in the jurisdiction in which they reside; you must be at least eighteen (18) years old to use our Site and Services in any jurisdiction. Monitolink does not knowingly collect or store any Personal Information or any information from any persons under the age of 13.
I. Information we collect
Information you provide voluntarily to us
We collect Personal Information from you directly. For example, we may obtain Personal Information when you request information, products or services from or otherwise interact with the Site or Services, or fill out a registration form. We may also collect Personal Information through your access to your accounts online, as well as your asking questions through our "Contact Us" link, such as your name, address, e-mail address and other contact information. We may also collect data resulting from your activity on the Site, such as transaction information.
Information we collect automatically
We collect navigational information about where visitors go on our Site and information about the technical efficiencies of our Site and Services. In the process of gathering navigational information, anonymous information may be collected which will provide information to us regarding use of our Site. Anonymous information is information that does not directly or indirectly identify, or cannot reasonably be used to identify, a particular individual. Examples of anonymous information may include information about your Internet browser, domain type, usage statistics, and service provider, collected through tracking technologies and aggregated or de-identified data.
We may also collect anonymized location information or your IP address for analytics purposes, and we may authorize third parties to do so.
Cookies and other tracking mechanisms
Depending on how you access and use our Site and Services, you may use a browser feature known as a "cookie." A cookie is a piece of data stored on the computer that runs an Internet browser and is commonly used to store information about a user's online activities. We use cookies as a convenience feature to save you time, to understand how our Site is used, and to improve the content and offerings on our Site. You can opt to have your browser reject cookies.
Below is a non-exhaustive list of the cookies, explanations and cookie policies on the Site.
Do not track
Monitolink does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to "Do Not Track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information about an individual consumer's online activities over time and across third-party web sites or online services.
Log files
Monitolink or our hosting provider may collect traffic information from visitors for statistical analysis and Site improvement. When you access the Site, we (or our hosting provider) may collect information about your visit in a log file on a server. Log file information may include, but is not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.
Information other websites collect from you
Our Site may contain links to other websites operated by other parties whose practices may be different than ours. When you click on such links and visit such other websites, you need to be aware that we may not control such other websites or such other websites' business practices, and that this Privacy Policy does not apply to such other websites.
II. How we use information
We may use your Personal Information to help us improve our product and service offerings, improve the Site's functionality, process queries on the Site, to contact you when necessary in connection with products or services you accessed or inquired about via the Site, to provide you with account login credentials, and to send you information, offers and other promotional materials from us and selected third parties. We may also use your information for analytics purposes to assist us in understanding how you use the Site or Services and to improve our Site or Services.
E-mail address
We may use your e-mail address to provide customer service information or answer your questions and requests. We may also occasionally send you our e-mail updates, notifications or other information about our products and services. We include information in each commercial email that allows you to opt out of receiving future communications.
Financial information
By engaging in any kind of activity on the Site that uses financial information, you consent to our using your financial information, including credit card information, or providing your financial information to our service providers and to such third parties as we determine is necessary, to process your transactions. These third parties may include banking institutions used to process these transactions. Any of these various third parties are authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control.
Third-party email account syncing
Monitolink allows you to connect our Services to your various third-party email accounts (such as Gmail) for the purpose of sending outreach emails on your behalf. We require a small set of permissions on your third-party email account to be able to do this and will only use it for the purpose of providing you with our Services or for diagnosing issues related to your third-party email account. Monitolink will not use your email account information for any purpose other than providing the Services to you. Monitolink is not responsible for any issues related to your third-party email account.
Permissions we require for connected Google accounts:
"Send email on your behalf"
Monitolink needs this permission to send recovery outreach emails from your own Gmail account when you trigger outreach in the app. We use this permission exclusively to send outreach you initiate or approve in Monitolink.
"View your email address"
Monitolink will access your basic profile information (your email address) so that we can properly label your account and show which Gmail is connected in your settings.
We do not request, and cannot access: your inbox contents, email replies, contacts, calendar, Drive, photos, or any other Google service. When a recipient replies to an outreach email, the reply goes to your inbox only — we never see it.
You can revoke Monitolink's access at any time from the Monitolink settings page, or by visiting myaccount.google.com/permissions and removing access.
Google API services
Monitolink's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
III. Disclosure of information
Except as described in this Privacy Policy, we do not disclose information about your individual visits to our site, or Personal Information that you provide to any outside parties, except when we believe, in good faith, that such release is reasonably necessary to (i) comply with any law, or (ii) protect the rights, property or safety of Monitolink, our users or third parties.
Disclosure to agents
We may provide information about you (including your Personal Information) that you have provided to us through the Site to third parties ("Agents") that provide services to help us with our business activities such as to host or maintain our Site; for data processing services; to provide website or data security; to provide operational, analytical or reporting services; or to provide technical support. In connection with providing those services to Monitolink, an Agent may have access to your Personal Information, but such Personal Information will be disclosed to Agents in a manner consistent with our data security processes, will not be used for any purpose other than as Monitolink authorizes, and it will not be disclosed by the Agents to any third party.
Disclosure to legal authorities
Monitolink may disclose your Personal Information when required by subpoena, court order or other legal process, or if it has a good-faith belief that disclosure is necessary to (a) comply with any applicable federal, state or local law or regulation, (b) assist government enforcement agencies, (c) investigate, prevent or take action in connection with suspected or actual illegal activities, (d) investigate suspected or actual violations of Monitolink's rights, (e) protect the rights, property or safety of Monitolink and its customers or employees, or others, (f) investigate and defend against any third-party claims brought against Monitolink or (g) protect the security and integrity of our Site.
Disclosure for corporate transactions
We consider the information that you provide to us to be a business asset. Accordingly, Monitolink may disclose Personal Information and other information about you to a third party in connection with the sale, assignment or transfer of some or all of the assets of Monitolink or as the result of a change in control of Monitolink, in which case we will require any such third party to treat any such Personal Information in accordance with this Privacy Policy. Any such third party to whom Monitolink sells, assigns or transfers Monitolink's assets will have the right to use the Personal Information and other information that you have provided to us.
Disclosure of anonymized information
Monitolink reserves the right to use and disclose anonymized information, aggregated information or publicly available information that has not been combined with nonpublic Personal Information for any purposes including without limitation Monitolink's internal use and research.
However, Monitolink will not disclose information, even in anonymized, aggregate, or derivative forms, that is made available by our connection to email providers such as Gmail, including API calls relating to checking, reading, or sending email, in accordance with the Additional Requirements for Restricted Scopes as specified by Google. When connecting to email providers such as Gmail, Monitolink will only make use of the information necessary to render our service so that we can display our user interface and perform requested actions on your account.
Promotional materials
We may contact you for promotional purposes via email. We recommend that users who no longer wish to receive promotional materials or have their information provided to third parties modify their account settings. You may additionally opt out of receiving email communications by using the opt-out instructions included in an email you may receive from us.
IV. Your rights and choices
Account
In order to keep your personal information accurate and complete, you can log in to review and update your account information, including contact and billing information, via your account settings page. You may also contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information. We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you Services, contact us at support@backlinkmonitoring.ai or the address set forth at the end of this Privacy Policy. Subject to applicable law, we will retain and use your account information only as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
If you do not wish to receive promotional emails from us, you may opt out at any time by following the opt-out link contained in the email itself. Please note that if you opt out of receiving marketing communications from us, we may continue to send to you service-related emails which are not available for opt-out. If you do not wish to receive any service-related emails from us, you have the option to deactivate your account.
Cookies
You may also refrain from providing, or withdraw, your consent for cookies. Your browser's help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.
Additional rights
Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority.
V. Users outside the country of operation
The Monitolink Site and Services are hosted and operated internationally. If you access the Site or Services from a country different from where our servers or operations are located, please be advised that the information you provide Monitolink may be transferred to, processed and stored in a different jurisdiction. You acknowledge and understand that the data protection and other laws of the country of processing might not be as comprehensive as those in your country. By your continued use of the Monitolink Site and Service, you consent to the transfer of your personal information internationally for the purposes described in this Privacy Policy.
VI. California privacy rights for California residents
California residents may request certain information regarding the disclosure of your personal information by Monitolink to third parties for direct marketing purposes. As noted above, Monitolink does not disclose your personal information to third parties for direct marketing purposes unless you have first agreed to such disclosure. However, if you would like to make such a request, then please contact Monitolink at support@backlinkmonitoring.ai.
VII. Data security
Monitolink takes reasonable precautions to protect Personal Information provided to us through the Site from loss, misuse, unauthorized access, disclosure, alteration and destruction. Monitolink has put in place reasonable and appropriate physical, electronic and managerial procedures designed to safeguard and secure such Personal Information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Our security and privacy policies are periodically reviewed and enhanced as necessary.
Below is a non-exhaustive list of our security procedures:
- All customer data is encrypted while at-rest and in-transit.
- User passwords and other similar user secrets are salted and stored with a one-way hash using industry-standard algorithms.
- Backups of data are stored for a maximum of 30 days.
- All compute resources that handle customer data are firewalled behind a virtual private cloud (VPC).
- Tight security rules are in place to allow only the minimal points of access to our infrastructure for the purposes of serving and maintaining our products.
- Full-time technical employees have limited access to customer data based on their role and job function.
- If and when technical contractors are required by Monitolink, they will get minimal, temporary access to production resources on a need-to-have basis.
- Multi-factor authentication is enforced on all internal accounts with access to production resources.
- OAuth tokens, including those used for Gmail, are encrypted at rest.
- Stripe is our payment processor; in terms of credit card information, we only store the last 4 digits of someone's card in our database.
VIII. Changes to this privacy policy
This Privacy Policy is current as of the date set forth above. We may change this Privacy Policy from time to time, and if we do we'll post any changes (material or otherwise) on this page. Please check back periodically, as you agree to any revisions to the Privacy Policy by continued use of the Site or Services.
IX. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at support@backlinkmonitoring.ai or Linkee, Inc., 651 N Broad St, Suite 201, Middletown, Delaware, 19709.